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I retracted my refund request because I was told by Matt
that the rails would be shipping the next Friday and that I
would receive updates. I heard nothing until the next
Friday being told that they were shipping on Saturday. I
then emailed and asked for a tracking number 3 times over 4
days and then on the 4th day get an email saying oh sorry,
we still don't have them yet. Why was I told on Friday they
were shipping on Saturday if you didn't even have them yet??
?That last update I received from you Kip was on 1-8-10 and
that was because I emailed you on the 6th. This is not
keeping your customers updated. I mean is it that hard to
send out 1 email a week letting us know of progress??? L8r, Kevin
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